With a focus on the Syracuse University student experience, the Retention and Student Success Council examines, discovers and removes barriers surrounding students progressing through and completing degrees.
The council defines and/or helps implement student success strategies and graduation solutions consistent with the objectives of the 2023 Academic Strategic Plan, results of the Orange Survey administered to all matriculated undergraduate students every two years, and census enrollment data exploring relationships between survey response and attrition/graduation. Additionally, the council provides support, advice and advocacy for current and future projects.
Council Members
Since retention is not solely an academic issue, improvements to persistence, progression and student success require the efforts of many people and offices across campus. Reflective of the Orange community, every committee member has a specific function tied to oversight, resources, recording of decisions and more.
Julie Hasenwinkel
Associate Provost for Academic Programs
Kal Srinivas, Ph. D.
Director, Retention and Student Success
George Athanas
Associate Director Center for Learning and Student Success (CLASS)
Kelly Campbell
University Registrar
ShawnMarie Parry
Assistant Director, Retention and Student Success
Paula Possenti-Perez
Director, Center for Disability Services
Radell Roberts
Program Coordinator, Retention and Student Success
Amanda Johnson Sanguiliano
Associate Director, Institutional Effectiveness and Assessment
Katie Scanlon
Director, Student-Athlete Support Services
Shannon Hitchcock Schantz
Director, First Year Seminar
Hope Smalling, Ed.S.
Functional Business Analyst, Retention and Student Success
Samantha Trumble
Assistant Director, CompleteSU
Steven Kelly
Associate Treasurer, Office of the Treasurer
Michele Sipley
Executive Director, Financial Aid
Lindsay Hochberg
Assistant Vice President for Enterprise Application Systems,
Amy Gardiner, Ph.D.
Senior Institutional Planning Analyst
Timothy Wasserman
Assistant Director, Office of Institutional Research
College of Arts and Sciences
Steven Schaffling, Ed.D.
Assistant Dean, Student Success
College of Engineering and Computer Science
Michelle Blum
Associate Dean for Student Affairs
Sarah Mack
Director, Student Success Advising
College of Professional Studies
Elizabeth Green
Executive Director, Online Student Success
Nicole Henry
Director of Admissions, Online Program
College of Visual and Performing Arts
Vicki R. Smith
Assistant Director, Office of Academic and Career Advising
David B. Falk College of Sport and Human Dynamics
Chandice Haste-Jackson, Ph.D.
Assistant Dean, Student Services; Associate Teaching Professor
Maxwell School of Citizenship and Public Affairs
Carol Faulkner, Ph.D.
Professor and Associate Dean for Academic Affairs
S.I. Newhouse School of Public Communications
Karen McGee
Assistant Dean, Student Success
School of Architecture
Karen Baris
Director, Advising and Records
School of Education
Huey Hsiao
Assistant Dean for Student Success
School of Information Studies
Kathryn Allen
Assistant Dean, Student Services
Whitman School of Management
Lindsay Quilty
Assistant Dean, Undergraduate Programs
Juan Tavares
Director, International Services
Tyrone Reese
Director, Student Outreach and Support
Craig Tucker
Director, Higher Education Opportunity Program/TRIO Student Support Services
Marie Kulikowsky
Assistant Director, Summer and Faculty-Led Programs
Melinda Dermody
Interim Associate Dean, Academic Success