Contact Us

As students grow their unique definitions of success both personally and academically, Retention and Student Success is committed to supporting each student experience. Students, faculty, staff, parents and supports are encouraged to contact us.

Below are the contact and a brief description for our various programs and services.

CompleteSU CompleteSU@syr.edu

Supports returning and discontinued students in navigating the readmission process, including academic advising and overcoming financial or bureaucratic barriers to degree completion.

Orange SuccessOrangeSuccess@syr.edu

An academic support platform that connects students with advisors, instructors, and campus resources to promote student success and retention.

Over the Line (OTL) programOTL@syr.edu

Summer-only program designed to support students who are close to graduating but need 11 or fewer credits to complete their degree.

Student Success Initiative (SSUI) ProgramSSUI@syr.edu

Summer-only program designed to help students take classes and build momentum toward graduation.

SummerStartSummerStart@syr.edu

Summer bridge program for incoming first-year students.

General Inquires

If you’re unsure which program to contact, please use our contact form below and select the program that best fits your question.

Retention and Student Success Contact Form


Meet the Staff

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