University Retention and Student Success Council

With a focus on the Syracuse University student experience, the Retention and Student Success Council examines, discovers and removes barriers surrounding students progressing through and completing degrees.

The council defines and/or helps implement student success strategies and graduation solutions consistent with the objectives of the 2023 Academic Strategic Plan, results of the Orange Survey administered to all matriculated undergraduate students every two years, and census enrollment data exploring relationships between survey response and attrition/graduation. Additionally, the council provides support, advice and advocacy for current and future projects.

Council Members

Since retention is not solely an academic issue, improvements to persistence, progression and student success require the efforts of many people and offices across campus. Reflective of the Orange community, every committee member has a specific function tied to oversight, resources, recording of decisions and more.

Julie Hasenwinkel
Associate Provost for Academic Programs

Kal Srinivas, Ph. D.
Director, Retention and Student Success

Kelly Campbell
University Registrar
 

Shannon Hitchcock Schantz
Director, First Year Seminar

Paula Possenti-Perez
Director, Center for Disability Services
 

ShawnMarie Parry
Assistant Director, Retention and Student Success

Tommy Powell
Assistant Provost, Student-Athlete Academic Development
 

Radell Roberts
Program Coordinator, Retention and Student Success

Amanda Johnson Sanguiliano
Associate Director, Institutional Effectiveness and Assessment

Hope Smalling, Ed.S.
Functional Business Analyst, Retention and Student Success

Samantha Trumble
Assistant Director, CompleteSU

Margaret Usdansky, Ph.D.
Director, Center for Learning and Student Success;  Associate Professor, Research

Steven Kelly
Associate Treasurer, Office of the Treasurer

Michele Sipley
Director, Financial Aid
 

Cindy Hoalcraft
Associate Chief Information Officer
 

Amy Gardiner, Ph.D.
Senior Institutional Planning Analyst
 

Timothy Wasserman
Assistant Director, Office of Institutional Research

College of Arts and Sciences

Steven Schaffling, Ed.D.
Assistant Dean, Student Success
 

College of Engineering and Computer Science

Michelle Blum
Associate Dean for Student Affairs

Sarah Mack 
Director, Student Success Advising

College of Professional Studies

Elizabeth Green
Executive Director, Online Student Success
 

Marsha Senior
Director, Student Administrative Services

College of Visual and Performing Arts

Vicki R. Smith
Assistant Director, Office of Academic and Career Advising
 

David B. Falk College of Sport and Human Dynamics

Chandice Haste-Jackson, Ph.D.
Assistant Dean, Student Services; Associate Teaching Professor

Maxwell School of Citizenship and Public Affairs

Carol Faulkner, Ph.D.
Professor and Associate Dean for Academic Affairs
 

S.I. Newhouse School of Public Communications

Karen McGee
Assistant Dean, Student Success
 

School of Architecture

Karen Baris
Director, Advising and Records
 

School of Education

Huey Hsiao
Assistant Dean for Student Success

School of Information Studies

Kathryn Allen
Assistant Dean, Student Services  
 

Whitman School of Management

Lindsay Quilty
Assistant Dean, Undergraduate Programs
 

Juan Tavares
Director, International Services

Tyrone Reese
Director of Student Outreach, Student Outreach and Support

 

Craig Tucker
Director, Higher Education Opportunity Program/Student Support Services

Marie Kulikowsky
Assistant Director, Summer and Faculty-Led Programs

Melinda Dermody
Interim Associate Dean, Academic Success